We will analyze our businesses and the factors which affect them. We will plan for our strategic development and we will dare to reinvent ourselves.
We will attract and delight customers by delivering superior performance in terms of quality, delivery, service and value. We will contribute to the long term success of our customers.
We will continue to grow through strategic acquisition and internal growth. We will pursue opportunities to extend our core capabilities into the U.S. and globally.
We will invest in appropriate programs and training for our employees. We will maintain a working environment of integrity, opportunity, respect and safety.
We will encourage open and honest dialogue at all levels in order to support effective information gathering and informed decision making.
We will foster and preserve an ongoing consciousness throughout the organization of being part of something lasting, dynamic and special.
We will preserve and enhance our excellent supplier relationships.
We will achieve in excess of a 20% return on shareholders' equity on average. We will strive to improve our return every year. We will attract and delight shareholders by delivering superior returns, consistent performance, profitable growth and reduced risk.
We will continually reinvest in our core capabilities and in R&D initiatives to expand upon those capabilities. We will accelerate the development of niche products. We will invest our funds with an eye to the long-term financial and strategic returns anticipated.
We will analyze the strengths and weaknesses of our operations and benchmark ourselves against best practices. We will strive to drive excess cost out of our operations. We will outperform our competition.
